How can we help you?

Welcome to HookSounds’s Help Center, here you’ll find answers to commonly asked questions.


I want to change my payment method, how can I do it?

Changing your payment method is actually very simple! Here, you’ll find a step-by-step guide to add or remove your credit card information. Remember that if you have an active subscription, you can not remove your payment method. However, you can add another payment method to change it. This is how you do it:

  1.  Click on your user and go to your Profile.
  2.  Here, on the left side of your screen, choose Payment Methods. From here, you’ll be able to organize your different payment methods. You can add or remove. It’s really simple.
  3.  Click on ‘Add payment method’ and insert your credit card details to change your payment methods.