How can we help you?

Welcome to HookSounds’s Help Center, here you’ll find answers to commonly asked questions.

How to change the location on my In-store certificate

How to get an In-Store certificate

Can you help me to look for specific music?

Can I use HookSounds music for Streaming?

Can I use HookSounds music on a standalone channel?

How can I whitelist my Social Media Channels?

How to cancel my subscription?

Do I need to provide a Cue Sheet for Broadcast and TV? What are Cue Sheets?

Will I need to pay to performing rights organizations (PRO)?

How do I upgrade my current plan?

What certificate will I receive when I purchase a subscription?

Can I use HookSounds Music on Facebook and Instagram?

Am I allowed to use HookSounds Music for a third party?

What happens with my projects if I cancel my subscription?

If I cancel my subscription, will HookSounds claim my videos on YouTube?

What kind of subscriptions can I purchase on HookSounds?

I received a payment reminder by email, why?

What is a Custom Music Request?

My subscription auto-renewed, can I get a refund?

Am I allowed to use HookSounds Music for a third party?

How do I add social media channels to my subscription?

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