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Common Questions

Can I cancel my subscription at any time?

Yes, you can cancel your subscription whenever you want. You have a button on your profile/subscriptions to do so. In case you have any other questions about this please send us an email to support@hooksounds.com


Can I request a refund on my purchase if I’m not satisfied?

We are aware that bad refund policies can be annoying. So, if you’re unhappy with HookSounds within the first 15 days of your purchase, we’ll give you a full refund.


Do I still have the rights to use the music if I cancel my subscription?

The music can only be used if you publish the End Product while your subscription is active. Then the license continues for the life of the End Product (even if your subscription ends). However, you are not allowed to download tracks then cancel the subscription and continue making new content with our music.


Am I allowed to use HookSounds Music on behalf of a third-party?

If you want to use our music to create third-party content, you will need a business subscription.  Check our business plan here.


Can I license a single track?

Yes, you can license single tracks for random projects.  Check our single licenses here.


Do you offer discounts for educational programs or non-profit organizations?

Yes, check our Nonprofit Program and Education Program for more information.


Still can’t find what you’re looking for?

We can help! Ask our customer support team a question.


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You can always call us on:

+1 718 303 2334