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Frequently Asked Questions
If you’re an individual creator, freelancer, or small team, our Creator and Scale plans give you unlimited downloads of music, stems, SFX and intros. The Scale plan is designed for organisations of up to 50 employees and includes expanded commercial rights. For businesses over 50 employees – or agencies that manage multiple client brands – select the Enterprise plan to unlock unlimited seats, custom licensing, API access, and a dedicated account manager.
Yes. Just head to your profile to cancel. Need help? Email us at support@hooksounds.com
If you’re not happy within the first 15 days and haven’t downloaded any music, we’ll give you a full refund. Keep in mind that this doesn’t apply to free trials, renewals, or individual track licenses.
Yes, for anything you published while your subscription was active. You won’t be able to use music in future projects unless your subscription is active again.
If you want to use our music to create third-party content, you will need a business subscription. Check our business plan here. If your team has more than 50 members, you’ll need the enterprise plan instead.
Yes, you can license single tracks for random projects. Simply click on any track you like and view the details. Once you’re there, select either Personal, Business or Broadcast and click Buy Now.
Yes, check our Nonprofit Program and Education Program for more information.
We can help! Ask our customer support team a question.