How can we help you?

Welcome to HookSounds’s Help Center, here you’ll find answers to commonly asked questions.


I’ve been charged twice

If you’ve been charged twice for a purchase with HookSounds, don’t worry – we’re here to help. There could be a variety of reasons why you’ve been charged twice, and we’ll do our best to resolve the issue as quickly as possible. To start, you can either chat with us via our web or send us an email to with the details of your purchase. Be sure to include any relevant information such as your name, the date of the purchase, and the amount charged. Our team will review your case and work to resolve the issue as soon as possible. We’ll do our best to refund any incorrect charges and make sure that you are only charged once for your purchase. If you have any other questions or concerns, don’t hesitate to reach out to us – we’re always here to help.