How can we help you?

Welcome to HookSounds’s Help Center, here you’ll find answers to commonly asked questions.


How do I change/reset my password?

If you forgot your password, don’t panic! It is very easy, just follow these steps:

  1. On the login window, click on “Forgot my password.”
  2.  Afterward, you will be asked for your email or username, and then you’ll receive an email with several instructions to proceed.
  3. If something in this process fails, you can contact our support team to help you via the chat or email at

If you simply want to change your password, follow these steps:

  1. Go to your profile by clicking on your name on the top right of the page.
  2. Go to Profile (on the Account column to your left).
  3. Scroll down to the Change your Password section.
  4. Insert your current password (if you forgot about it, follow the steps stated before) and click on save.